Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped. We do not ship on weekends or during holidays.
Shipping Methods & Rates
We offer several shipping options from UPS, USPS, FEDEX, and DHL. Shipping costs are calculated at checkout based on your location and the weight of your order.
Domestic Shipping
We ship to all addresses within the United States. Please ensure your shipping address is correct before completing your order.
International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's progress.
Shipping Delays
While we strive to meet our estimated delivery times, delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at help@philatelic.exchange so we can help resolve the issue.
Questions?
If you have any questions about our shipping policy, please don't hesitate to contact us.